Please reconnect the external drive with the same drive letter as the target path of the backup task, then back up again.Ĭlick here to learn more details. If the login credentials or IP address of the network path have been changed, please delete NAS.xml under C:\ProgramData\AomeiBR, and re-add the NAS via the IP address way under Storage Management.ĥ) If the destination is an external drive, please check if the external drive is disconnected or its' drive letter is changed when you do the backup. And, we suggest that you add the NAS or shared network path under Tools-Storage Management of AOMEI Backupper and select the added path as the destination. You can press Win+R, and then type into the NAS path to open, and check if you can open and copy files to the destination NAS folder. We suggest that you set the number of users shared simultaneously to 20(default).Ĥ) If the destination is a NAS device, please confirm the account that is used to access the NAS Path has read/write permission. And, please also check if the number of users shared simultaneously in the shared folder has reached the limit. Right-click the destination partition, and select "Properties"-"Security" tab to add "System" permission.ģ) If the destination is a shared path, please also check and add the "System" permission for the shared location on the target computer. If not, please add "System" permission for your destination path and retry. Or, antivirus software(such as Windows Defender) will prompt that the program is prevented (please allow it).Ģ) If the destination is a local path, please check if the destination path has "System" permission. You can run ABcore.exe (under the installation directory of AOMEI Backupper) as an administrator to check if it can run successfully. Q: Information code 4101: Failed to create file.ġ) Please first check if ABCore.exe is prevented by your antivirus software. If you are restoring from DVDs with the error, please copy image files from DVDs to a local folder, and then select backup from the local folder to restore again. Solution: Please try to rerun AOMEI Backupper and do the operation again. Q: Information code 4099: Uninitialized component or function cell. Solution: Please try to recreate the backup task to run again. Q: Information code 4098: Invalid parameter.
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